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Manage staff accounts

Administrator guidance for invitations, staff search, roles, and Plus access.

Updated October 13, 2026

Open staff administration

Sign in to MavionSSO staff administration with an authorized administrator account. The server checks your permissions; knowing this link or choosing a particular handle does not grant access.

Create access and send an invitation

  1. Enter the staff member’s correct email address in the invite form.
  2. Select Add & email invite.
  3. Read the result before assuming the email was sent. If the invitation could not be delivered, resolve that issue or use the resend invitation action.

Staff members save their own name, handle, and bio in their account profile. Do not ask them to share a password or verification code.

Find the right account

Use the staff search to find a person by name or email, then narrow the list using role and status filters. Check the email address before changing access, especially if several people have similar names.

Change roles or Plus access

  1. Find the account and open Access.
  2. Choose the appropriate staff or administrator role and set Mavion Plus access.
  3. Save and check the confirmation. The member may need to sign out and back in to refresh their session.

Plus access is an account entitlement. This control does not start a paid subscription, enter payment details, or charge the member. Protected owner access cannot be freely reassigned.

Treat access changes carefully

Only grant the access the person needs. Check the selected account before disabling or revoking access, and use the available confirmation controls. If you are locked out of administration, contact Mavion support; the public support center cannot bypass account permissions.

Still need a hand?

Tell us what you tried and which page is affected. Don’t include passwords or private account details.

Contact support